Privacy Policy

1. Introduction & Scope

Welcome to VideoLetter (“we”, “our”, or “us”), accessible at https://getvideoletter.com. VideoLetter is an automated productivity service that converts public video content into smart email digests using artificial intelligence.

We respect your personal privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use our website and service, and our practices for collecting, using, maintaining, and disclosing that data.

2. Information We Collect

We collect several types of information from and about users of our service:

• Account & Contact Information: When you register an account, sign in via Google OAuth, or set your profile preferences, we collect your email address, name, delivery email address, and language preferences.
• Service & Configuration Data: Information about the YouTube channels you follow, channel IDs, video processing history, bookmarks, and digest delivery logs.
• Payment & Billing Information: Payment processing for subscriptions is handled directly by our Merchant of Record, Lemon Squeezy, LLC. VideoLetter does not collect or store full credit card numbers or sensitive bank credentials. We receive only transaction confirmations, subscription tier status, and billing customer identifiers necessary to provision your plan.
• Cookies & Technical Data: Standard internet log information including your IP address, browser type, device characteristics, and essential cookies (such as NEXT_LOCALE for language preferences) for security and session integrity.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the VideoLetter platform and email newsletter delivery;
• Monitor your chosen YouTube channels via public feeds and retrieve publicly available video transcripts;
• Process video transcripts using automated artificial intelligence models to generate multi-level summaries;
• Deliver formatted newsletters to your specified delivery email inbox;
• Manage user authentication, subscription tiers, and plan usage limits;
• Notify you about service updates, security alerts, and customer support responses;
• Detect, prevent, and address technical issues or fraudulent activity.

4. Third-Party Service Providers

We partner with reputable third-party infrastructure providers to perform functions on our behalf. These service providers are granted access only to the data necessary to perform their respective services:

5. Data Security & Storage

We implement strict technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or misuse. All communications between your browser, our servers, and our service providers are encrypted using Transport Layer Security (TLS/HTTPS). Database records are isolated per-user using strict database policies.

6. Your Rights & Choices (GDPR & CCPA)

Depending on your location, you have rights regarding your personal data, including:

• The right to access, inspect, or export your personal data held by VideoLetter;
• The right to update, rectify, or correct any incomplete or inaccurate profile details;
• The right to request the complete deletion of your account and associated channel tracking data;
• The right to unsubscribe from automated newsletter deliveries at any time with immediate effect.

To exercise any of these rights, please contact us at support@getvideoletter.com.

7. YouTube & Third-Party Platforms Disclaimer

VideoLetter is an independent product and is not affiliated with, authorized, maintained, sponsored, or endorsed by YouTube, Google LLC, or Alphabet Inc. All YouTube trademarks, logos, and channel names are the property of their respective owners.